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Customer Services

Warid's Customer Service division functions on the premise of pleasing and satisfying our valuable customers, resolving their problems and addressing their queries. Our Contact Centre is equipped with the latest technology and its staff is trained to inform, educate and help customers in the best possible way.

Customers can now dial IVR 100 for Rs. 0.25/ - (exclusive of taxes) per call and get all latest promotions updates and activations & deactivations of the Warid Products & Services.

Prepaid Customers will be charged Rs. 0.50/- (exclusive of taxes) per call for dialing Warid Helpline 321 and an additional Rs. 1.50/- (exclusive of taxes) will be charged for connecting to our Customer Service Representative.

Members Area Services
Caller Tunes
Activate Attractive caller tunes on your number ,Click here for colorful library of songs of Hollywood, Bollywood, Classic, Pakistani, Islamic etc .
Prepaid Tariff Change
Enjoy a Prepaid Convenience ! Get your existing Prepaid Tariff information and swap to the tariff of your own choice.
Warid Alerts Activation
Activate Warid Alert Service and get latest updates on your phone through SMS.
Change Password
Change your Password of the Warid Self Services.
Online Bill Details
Warid provides to you an easy approach to your account. You can have following services here against your postpaid number.
Customer Entertainment
Enter Warid's Entertainment Zone and get complete access to the latest and some of the classiest content across the globe.
Change Password
Change your Password of the Warid Self Services.
Friends and Family
Order Warid prepaid connection and we will deliver it to you.Enjoy Subsidized call rates on Numbers of your Friends and Family.
Address Book
Manage Online Address Book and send SMS instantly to multiple people. It is very Easy and convenient
Get Automatic Handset Settings
Configure your handset for MMS,WAP and Web services and enjoy Warid GPRS.
Call Center Email
Warid provides to you online assistance .
Warid Mobile Email
Now keep in touch with your business matters on your Warid phone where ever you are!
My Profile
View your Account Details instantly.
Group Talky
Now Communicate Simply, quickly and conveniently. Send Voice SMS to group of 10 People.